Product Categories
Top Products
Women’s Grooming
Appliances
Avent
Men’s Grooming
Lighting
Find Us!
QS33-06, Q-sentral
2A, Jalan Stesen Sentral 2
Kuala Lumpur Sentral
50470 Kuala Lumpur
Tel: +603 2732 7839
email: support@pluginsonline.com
FAQ
My Account
You may go to “My Account” and click ''Lost Your Password?''.Enter your username or email address and then you will receive a link to create a new password via email.
First, you may go to “My Account”, enter your email address and password . Then go to ''Account Information'' and you may change your details
Go to “My Account” button, click on it and it’ll bring you to the Login page. Fill in your details accordingly.
Shipping and Delivery
You can track your order by clicking into the "TRACKING ORDER" button at the top of the page. Your order delivery status will be displayed in the page.
We are using GDEX as our courier. You can either choose home delivery or self pick up services at Q sentral.
All shipping options will shown during checkout.
A shipping fee will be charged based on the product type and weight for your online order.You can check the amount at the checkout.
Home Delivery: All delivery will take from 7 to 14 working days, unless stipulated otherwise. Self Pickup: Can be pickup on same day
Should you not be able to receive your order, a re-delivery will be arranged at another time
Yes, you can in case the order not process yet. Just send an email to support@pluginsonline.com. or call our customer service at 03 2732 839 to update your delivery address.
Orders and Payment
To place an order, simply select the product(s) you'd like to purchase and add them to cart. Then fill in your delivery details if you've never shopped with us before, and proceed to checkout.
Yes, a confirmation email will be sent upon completed payment.
Your order will be processed and you will be notified with a tracking number when your order is being delivered should you opt for delivery. For store pick up option, just wait for a notification from our side that informs you when your order is ready for pick up.
No, item added to cart is not confirmed to be the act of booking the item.
The payment options available are by direct debit/credit card, Online bank transfer and paypal that you may check at the checkout
For successful payment, a confirmation email from ipay88 will be sent to your email.
VISA and MASTERCARD
Product Warranty
Most of Philips product cover with 2 years international warranty (Except for Avent and Lighting ). Please keep the warranty card and invoice as the warranty start from the date of purchase. Bring the product and invoice to the nearest Philips Service Center